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Community Care Network of Nichols (CCNN) is a grassroots 501c3, created to help the elderly, disabled, and chronically ill to be able to stay in their homes for as long as possible. In order to accomplish this, CCNN provides four (4) direct services: friendly visits, reassuring phone calls, transportation services, and information and referral services to area human service agencies. These services and programs provided through CCNN are accomplished by over 100 volunteers. However, CCNN has been challenged with managing this workforce. In 2015, a volunteer management plan was developed for CCNN to assist with this challenge. The focus of my capstone has been developing volunteer management tools outlined in the plan, along with assisting CCNN with their implementation of this plan.
Other Public Affairs, Public Policy and Public Administration
Richter, Dorothy Kay, "Implementation of Community Care Network of Nichols’ Volunteer Management Plan" (2016). Capstone Projects 2015-Present. 16.