performance measurement, data collection
The following study focuses on Chenango United Way community partners' utilization of data from performance measurements. It answers two research questions: 1) what the Chenango United Way community partners are doing with the data they collect from their program outcome measurements and 2) how the Chenango United Way can help community partners utilize the data collected from their program outcome measurements to improve programs.
Sands, Rebecca A., "Chenango United Way Community Partners' Performance Measurement Data: Utilization, Challenges,and Practices" (2011). MPA Capstone Projects 2006 - 2015. 40.