Document Type
Other
Publication Date
Spring 2011
Keywords
American Red Cross, volunteer satisfaction
Abstract
In 2010, the South Central New York American Red Cross region underwent an organizational restructuring process. In particular, the changes that resulted from this process led to a decrease in volunteer satisfaction. This decrease in volunteer satisfaction is a significant problem for the American Red Cross given that volunteer compromise 96% of their workforce.
Recommended Citation
Connors, Megan Julie, "Minimizing The Impact of Organizational Change on Volunteers at the American Red Cross" (2011). MPA Capstone Projects 2006 - 2015. 48.
https://orb.binghamton.edu/mpa_capstone_archive/48
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