Evaluation metric for technical assistance at a Community Development Financial Institution

Evaluation metric for technical assistance at a Community Development Financial Institution

Emma R. Miran, Binghamton

Description

The Mountain Association for Community Economic Development (MACED) serves a fifty-four county region in Central Appalachia and is legally registered as a Community Development Financial Institution (CDFI). MACED provides financial capital and technical assistance to small businesses and nonprofit organizations in order to generate new employment opportunities and develop a strong local economy and community in its service region. My study explores how MACED can improve its evaluation system for assessing clients' technical assistance needs and how it can better understand the impact of these services.