The Competitive Advantage of Librarians: Core Competencies for Document Delivery

Authors

Curtis L. Kendrick, Binghamton University LibrarieFollow

Document Type

Book Chapter

Publication Date

1996

Keywords

Librarianship; Document Delivery; Interlibrary Loan;

Abstract

The relationship of trust that patrons have for their librarians combined with various affects of culture within libraries contribute to a competitive advantage that librarians have as service providers.

Comments

Published by AMS Press: http://amspressinc.com/

Copyright for this work belongs to AMS Press.

Publisher Attribution

Kendrick, C. L. (1996). The competitive advantage of librarians: core competencies for document delivery. Managing resource sharing in the electronic age. Norwalk, CT: AMS Press

Recommended Citation

Kendrick, Curtis L., "The Competitive Advantage of Librarians: Core Competencies for Document Delivery" (1996). Library Scholarship. 28.
https://orb.binghamton.edu/librarian_fac/28